Shipping & Returns
You may return most new, unopened items within 14 days of delivery for a full refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We can ship to virtually any address in the world. We ship via Australia Post. See www.auspost.com.au for estimated shipping times.
When you place an order, we will send you notifications upon dispatch with tracking details.
Please also note that the shipping rates for all items we sell are weight-based.
If you are having trouble with your postal address please contact us and we can process the order manually for you.